Overview
Guest mode allows users that do not have active accounts in the authentication service to access a portion of the mobile app.
How It Works
Your account must have a guest environment configured in order to utilize guest mode.
NOTE: If your account does not have a guest environment, please contact support@eleostech.com for more information.
Enable guest mode by navigating to App Configuration > Guest Mode within App Manager and select Allow Guest Login.
When guest mode is enabled, the mobile app presents all users logging in with the option of logging in as a registered user or as a guest user.
Unlike regular users, the authentication service does not authenticate guest user logins. Instead, the system assigns these users a unique, generated username and directs the users to enter the mobile app in the guest environment.
In the guest environment, the mobile app presents users with the default dashboard and menu. You can configure the guest user experience by creating a new dashboard and menu, or updating the default ones, and setting these properties via the App Config API.
If the guest environment allows users to send a message and the environment has a messaging web service configured, the platform routes those guest messages to that service using their auto-generated usernames.
Restricted Features
The system restricts certain mobile app features for guest users. These restricted features include:
Hours of Service (HOS)
In-Motion locking
Loads
Payroll
To Dos
IMPORTANT: These features do not behave as expected if includes in the guest dashboard or menu.