Documentation Index

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News Feeds

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  • Published on Jun 17, 2026
  • 1 minute(s) read
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Overview

News feeds provide a channel for sharing information with your mobile app users.

IMPORTANT: HTML styling support was introduced in v1.61. Styling changes on mobile app v1.60 and older may not be fully supported.

How It Works

News Feeds are created exclusively within App Manager. Once a feed is established, you can populate it with news items manually through App Manager or via the API. The mobile app supports displaying multiple News Feeds at the same time.

NOTE: For News Items being added via the API, hex color codes with opacity values (e.g., #RRGGBBAA) are not reliably supported on Android devices and may result in incorrect color rendering.

  • Multiple news feeds may be assigned to a single mobile app user

  • Users can access news feeds from the mobile app Dashboard or Menu

    • On Dashboards, a news card provides access to news items within a feed and also displays the most recent unread news item

    • A Menu can provide access to one or more news feeds

The mobile app visually distinguishes between read and unread items.

Engagement Metrics

The system tracks interaction for every news item. Within App Manager the home page displays the number of drivers who have opened  each news item.

App Manager Configuration

You can manage news content directly through the App Manager UI.

Important Constraints:

  • Deletion: Once a news feed is created, it cannot be deleted or archived - however, individual news items can be deleted

  • Media: Only one type of media (Image OR Video) can be attached to a single news item

UI Component Reference:

Field / Component

Description

News Feed Name

The internal identifier for the feed (required)

Title

The headline of the news item, visible to drivers

Summary

A short preview text displayed in the feed list before the driver taps to expand

Message

The full body text of the news item

Include a Video

Supported format: MP4. Viewable by users within the item

Include an Image

Supported formats: JPEG, PNG

Publish / Archive

Controls visibility. "Historical News Items" shows archived posts

Best Practices

  • Non-Urgent Information: Use news feeds for "FYI" content. Use Action Requests or To Do’s for actionable items

  • Engagement Monitoring: Regularly review read counts to understand what content resonates with your fleet

  • Content Clarity: Keep the summary short and punchy to encourage click-throughs

  • Media Use: Use images or videos to break up text, but remember the one-media-item limit per post.

Resources

API

App Manager