User Administration

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Overview

User Administration lets you control who has access to your organization's tools in App Manager, and what they can do once they log in. This article covers how to add users, manage invitations, edit permissions, and disable accounts that no longer need access.

To open User Administration, select your email address in the navigation bar to open the Account Menu, then select User Administration. The page lists all users in the active environment.

IMPORTANT: Ensure you are in the correct environment before adding or editing users.


Adding a New User

To add a new user:

  1. Select your email address in the navigation bar to open the Account Menu

  2. Select User Administration

  3. Select Add a user

  4. Enter the user's Email, First name, Last name

  5. Select the appropriate Permission access level

  6. Select Invite

Once invited, the user will receive an email invitation to join App Manager.

NOTE: Invitations expire after 10 days. If the user doesn't accept in time, you can resend the invite. See Resending an Invitation.


Managing an Existing User

Editing User Permissions

  1. Locate the user in the list

  2. Select the More options (⋯) menu

  3. Select Edit

  4. Adjust the permissions as needed

  5. Select Return to users

Resending an Invitation

If a user has not yet accepted their invitation, the More options (⋯) menu will display two options: Resend Invite and Edit.

  1. Locate the user in the list

  2. Select the More options (⋯) menu

  3. Select Resend Invite

NOTE: You can resend an invitation before or after it expires. Resending before expiration will reset the 10-day window.

Disabling Users

Users cannot be deleted in App Manager. Instead, you can disable their account once access is no longer needed.

  1. Locate the user in the list

  2. Under the Status column toggle their Active status to Disabled

Disabled users can no longer access App Manager but remain in the system for reference.

NOTE: Disabled users are hidden from the list by default. To view them, toggle Disabled Users at the top of the page.